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Privacy Policy

Introduction

In accordance with the Federal Data Protection Act (LPD) and the European General Data Protection Regulation (GDPR), we aim to transparently inform our visitors about our policy regarding the collection and use of personal data from visitors to our website. Privacy Policy Update: This privacy policy was last updated on July 21, 2021. We may make changes to it as our website evolves.

Hosting of Our Website

Our website and its data are hosted by:
Infomaniak Network SA
Rue Eugène-Marziano, 25
CH – 1227 Geneva – Switzerland

Cookies

Google Analytics

Our site uses Google Analytics and its cookie system to measure audience and analyze the behavior of our users. This also helps us better understand our visitors’ profiles and how they interact with our site.

The information collected includes your IP address, your configuration (device, browser, resolution, etc.), your service provider, the page visited, the previous page, and various interactions with our site (duration of visit, clicks, forms filled out, etc.).

If you do not want us to use cookies to track your visit, we recommend configuring your browser for private browsing (Google Chrome incognito mode, Firefox private browsing, etc.), while also ensuring that third-party cookies are blocked.

Collection of Personal Information

Contact Form

Our website has a contact form that allows users to contact us for general information. This contact form collects the following personal information:

• Email
• Personal message

The data submitted by the user is not stored on the website; it is automatically sent via email to our team for processing requests. They are never transmitted or resold to third parties.
Emails are stored until we respond to and process your request (maximum 12 months).

Application Form

Our website has a contact form that allows users to contact us for general information. This contact form collects the following personal information:
• Email
• Personal message

The data submitted by the user is not stored on the website; it is automatically sent via email to our team for processing requests. They are never transmitted or resold to third parties.
Emails are stored until we respond to and process your request (maximum 12 months).

Newsletter

We use a newsletter service to stay in touch with our users. This service collects the following personal information:
• Email
The personal data collected is stored on the Infomaniak platform, which guarantees the security of the stored data by adhering to the Data Privacy Shield.

You can revoke your subscription at any time by clicking on the link provided at the bottom of our newsletters or by contacting us directly.

Visitor Rights

In accordance with the LPD and GDPR, each visitor has the right to access, correct, delete, and transmit their personal data. They also have the right to limit its processing.

You can exercise these rights by sending us your request via our contact details available in the footer. Any request to exercise a right must be accompanied by a copy of a valid identity document to ensure that the request comes from the legitimate holder of the data concerned.

Security

The personal information we collect is stored in a secure environment. Those working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:
• SSL Protocol (Secure Sockets Layer)

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, as no mechanism offers maximum security, there is always some risk when using the Internet to transmit personal information.

Legislation

We are committed to complying with legislative provisions for Switzerland. The data retention period is 36 months from the data collection.